BOFI Federal Bank
Privacy Policy
We recognize, respect and protect the personal privacy rights of all our customers and work diligently to safeguard your privacy. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information, as well as the personal information of all consumers who visit our institution.
The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.
FACTS
WHAT DOES BOFI FEDERAL BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and Account transactions
Income and Payment history
Transaction history and Credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons BOFI Federal chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does Bofi Federal share?
Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES
NO
For our marketing purposes –
to offer our products and services to you
YES
NO
For joint marketing with other financial companies
NO
We don’t share
For our affiliates’ everyday business purposes –
information about your transactions and experiences
NO
We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness
NO
We don’t share
Questions?
Call toll free number 1-877-541-2634 or email us at customerservice@bofifederalbank.com
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What we do
How does Bofi Federal protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We restrict access to nonpublic personal information about you to our employees who need to know that information to provide you with products and services or to maintain your accounts.
How does Bofi Federal collect my personal information?
We collect your personal information, for example, when you
Open an account
Make deposits or withdrawals from your account
Pay your bills
Use your debit or credit card
Apply for a loan
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
Sharing of affiliates’ everyday business purposes – information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Bofi Federal has no affiliates
Nonaffiliates
Companies not related by common ownership or control. They can be financial or nonfinancial companies.
Bofi Federal does not share with nonaffiliates so they can market to you
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Bofi Federal doesn’t jointly market
Other important information –
It is the policy of BofI Federal Bank to maintain accurate and complete information on our customers. If you have reason to believe that the information we hold with respect to you or your account is inaccurate, outdated, or incomplete, please contact us by telephone 1-877-541-2634 or write to us at BOFI Federal Bank, 4350 La Jolla Village Dr, Suite 140, San Diego, CA 92122.
